Privacy Policy

This privacy policy applies to the online services provided by Estúdio Som Vivo. We are committed to protecting your privacy and handling your data in a transparent and responsible manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazilian data protection legislation.

Information We Collect

We collect information to provide and improve our services, which include audio recording, mixing and mastering, music production, voice-over and dubbing, podcast production, sound design for film and TV, foley art, and audio restoration. The types of information we may collect include:

Information you provide directly to us: This includes information you give us when you contact us, request a quote, register for an account (if applicable), or use our services. This may include your name, contact details, project details, and any other information you choose to share.

Information collected automatically: When you visit our site or use our online platform, we may automatically collect certain information about your device and usage. This may include IP addresses, browser type, operating system, referring URLs, pages viewed, and timestamps. This information helps us understand how users interact with our service.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.

• To process your transactions and fulfill your requests for services.

• To communicate with you, including responding to your inquiries and providing customer support.

• To improve and personalize your experience with our service.

• To understand how our site is used and analyze trends.

• To detect and prevent fraud and other illegal activities.

• To comply with legal obligations.

Legal Basis for Processing (relevant to GDPR)

We process your personal data based on several legal grounds:

• Performance of a Contract: We process data when it is necessary to perform a contract with you or to take steps at your request before entering into a contract.

• Legitimate Interests: We may process data based on our legitimate business interests, such as improving our services, marketing (where permitted by law), fraud prevention, and ensuring the security of our network and services, provided these interests are not overridden by your data protection rights.

• Consent: Where required by law, we may process your data based on your explicit consent. You have the right to withdraw your consent at any time.

• Legal Obligation: We may process data when necessary to comply with a legal obligation to which we are subject.

Sharing Your Information

We do not sell your personal data. We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting providers, payment processors, and analytics providers. These parties are bound by confidentiality obligations and are authorized to use your data only as necessary to provide services to us.

• Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of that transaction.

Data Security

We implement technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer necessary for these purposes, we will securely delete or anonymize it.

Your Data Protection Rights (relevant to GDPR and similar laws)

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our online platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe we may have collected information from a child, please contact us.

Links to Other Websites

Our site may contain links to third-party websites. This privacy policy applies only to our service. We have no control over, and are not responsible for, the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, you can contact us at: